Manager's Certificates
Manager's Certificate
A manager's certificate allows you to manage any licensed premises such as an on-licence, off-licence, club licence or special licence, including conveyances such as aircraft and motor vehicles.
When alcohol is being sold or supplied to the public on a licensed premises a manager who holds a current manager's certificate must be on duty at all times. The manager is responsible for ensuring that the operation of the premises complies with the requirements of the Sale and Supply of Alcohol Act 2012 and the conditions of the licence.
Licence Controller Qualification (LQC)
Before applying for a manager's certificate you need to obtain your Licence Controller Qualification.
Applying for a Manager's Certificate
A manager's certificate is issued for 12 months.
Renewing your Manager's Certificate
You must apply to renew your manager's certificate before it expires. Renewals are issued for three years.
Notification of Management Change/ Temporary and Acting Managers
Notify Council and the Police of the appointment of a new duty manager, the termination / cancellation of an existing duty manger and the appointment of a temporary or acting manager.
Licence Controller Qualification
Before applying for a manager's certificate you need to have successfully completed an alcohol licensing course and then apply and obtain your Licence Controller Qualification (LCQ) certificate.
Recognised LCQ training providers offer the New Zealand Qualifications Authority (NZQA) unit standards -
NZQA 4646 Demonstrate knowledge of the Sale and Supply of Alcohol Act 2012,
NZQA 16705 Demonstrate knowledge of host responsibility requirements as a duty manager of licensed premises.
| Local LCQ providers | Contact details |
|---|---|
| Otago Polytechnic - One day course available in Cromwell | www.op.ac.nz 0800 765 9276 |
| Southern Institute of Technology - Queenstown campus at Remarkables Park | 03 442 5375 |
| Liquor Licensing Bureau - various course options including an on-line option | Nick Horn 03 442 0274www.train2serve.com |
| Get LCQ on-line course | 0800 800 415www.getlcq.nz info@getlcq.nz |
Once you have completed and passed the unit standards you then apply to Service IQ (previously known as the Hospitality Standards Institute) for your LCQ certificate. Contact details are www.serviceiq.org.nz or 0800 863 693 or email intel@serviceIQ.co.nz.
Applying for a Manager's Certificate
Before applying for a manager's certificate you need to:
- have completed and passed an alcohol licensing course
- have applied for a Licence Controller Qualification (LCQ)
- have at least 6 months experience in the New Zealand hospitality industry
- be 20 years of age or older
Online Form:
PDF FORM:
- Application for Manager's Certificate form (PDF, 260KB)
Renewing your Manager's Certificate
It is your responsibility to make sure you renew your manager's certificate before it expires. If your certificate expires you will need to apply for a new manager's certificate.
If your records are on file with the Central Otago District Council you will be sent a renewal application before your certificate expires. It is important to notify Council if you change your postal address so we can keep your records current.
Online Form:
PDF FORM:
Notification of Management Change/ Temporary and Acting Managers
Licensees must notify Council and Police of any appointments, cancellations and terminations of duty managers within 48 hours. They must also keep records of all duty managers at their premises for at least two years.
Online Form:
PDF FORM:
- Notice of Management Change (PDF, 160KB)
Details of where you need to send the form are on the form.
Duty Managers
If you have just employed a person who already has their manager's certificate and they are going to be a duty manager, then you need to complete the New Certificate Holding Manager section of the form.
If you end the employment of a certified manager, you must complete the Termination/ Cancellation of Manager Appointment section of the form.
Temporary Managers
If you want to appoint a staff member as a duty manager, who does not hold a manager's certificate, you need to complete the Temporary Manager section of the form. They must then lodge an application for a manager's certificate within two working days with Council. If they do not lodge an application their appointment as a temporary manager is null and void.
There is no need to notify the Council and the Police if the temporary manager will be in the role for less than 48 hours.
Acting Managers
You can appoint an acting manager when the manager is ill, absent or on annual leave for a period of no more than three weeks at any one time and for a maximum accumulated period of six weeks within a 12 month period.
This person does not need to apply for a manager's certificate.
There is no need to notify the Council and the Police if the acting manager will be in the role for less than 48 hours.
Keeping records
As the Licensee you must keep a record of information for each manager (full managers, acting mangers, and temporary managers) at your premises. The record must be kept by you, as the licensee, for at least two years (under sections 24-26 of the Sale and Supply of Alcohol Regulations 2013).
This is in addition to any notice of management change you send into the Council and Police (under section 231 of the Sale and Supply of Alcohol Act 2012).
The Licensing Inspector or the Police can ask to see the record of managers at any time. We suggest you keep the record as a log book.
The following information must be recorded for each and every type of manager at your premises:
| Type of manager records | Information that must be recorded |
|---|---|
| Full Manager Records | - Full name- Date of birth, and sex- Manager's Certificate number and expiry date - Details of appointment/cancellation/termination- Date of appointment at premises - Date of termination - Date of notification of appointment to Council - Date of notification of appointment to the Police |
Acting Manager Records | (including those appointed to be in the role for less than 48 hours) - Full name- Date of birth, and sex- If one held, the Manager's Certificate number and expiry date- Details of appointment and ending of acting role- Each date of appointment at premises- Date each acting appointment ended - Date of notification of appointment (if for more than 48 hours) to Council - Date of notification of appointment (if for more than 48 hours) to the Police - Details of Manager being replaced by acting appointment- Full name - Reasons for manager's absence |
| Temporary Manager Records | - Full name- Date of birth, and sex- Date application made for Manager's Certificate - Details of appointment/cancellation/termination- Each date of appointment at premises - Date each temporary appointment ended - Date of notification of appointment (if for more than 48 hours) to Council - Date of notification of appointment (if for more than 48 hours) to the Police - Details of Manager being replaced by temporary appointment- Reason for appointment as Temporary Manager - If reason was because of the dismissal or resignation of another manager give that managers full name |
